"We are in it to improve it."
Crystal Kallem
Vice President of Programs & Policy

Crystal Kallem is a leader in health information and quality management. She is a Registered Health Information Administrator (RHIA) with the American Health Information Management Association (AHIMA) and a Certified Professional in Healthcare Quality (CPHQ) with the National Association for Healthcare Quality (NAHQ).

At Lantana, Crystal supports multiple Centers for Medicare and Medicaid Services (CMS) contracts as director and senior advisor. She leads strategic initiatives for Lantana’s Policy Center of Excellence. Crystal is co-chair of the Health Level Seven (HL7) International Clinical Quality Information Work Group and has testified repeatedly before the Health IT Policy Committee and the National Committee on Vital and Health Statistics (NCVHS) work groups.

Q & A

What technological advancement can you not live without?

My smart phone. It’s by my side 24/7.

If you had a super power what would it be?

Telepathy – the ability to read the thoughts of, or to mentally communicate with others.

What was your first job?

Dietary aide in a nursing home

I’d like to travel to:

New Zealand, Australia, Italy, Greece, Norway, Brazil

When you were 8 years old, what did you want to be when you grew up?

A professional flautist

Downtime: how do you relax?

Watch movies, camp with my family, hang with friends