Sr. Business Analyst

Crystal has a strong record of leadership in health information and quality management through practice and advocacy. She is currently project lead on a significant federally-funded initiative within the Centers for Medicare and Medicaid Services (CMS) to evaluate and recommend tools and processes for measuring national healthcare quality.

Previously Crystal was Director of Practice Leadership for the American Health Information Management Association (AHIMA) where she served as the Association’s representative on issues related to data content standards for quality measurement, electronic health records, personal health records, and health information exchange.

As an active participant in standards development activities, Crystal supported the development of the Health Level Seven (HL7) Quality Reporting Document Architecture (QRDA) and Healthcare Quality Measure Format (HQMF) specifications. She also served as project manager for the National Quality Forum (NQF) contract to develop the HQMF specification and coordinated a large number of critical stakeholders during the development of the standard.

• Advanced development of national healthcare data content standards
• Developed best practice metrics for data reporting of quality measures
• Excellent in building consensus with diverse stakeholder groups
• Certified Professional in Healthcare Quality (CPHQ), National Association for Healthcare Quality (NAHQ)
• Registered Health Information Administrator (RHIA), AHIMA
• Appointed At Large Member, Iowa Regional Extension Center Advisory Committee, 2010‑present
• Appointed Vice-chair, NQF eMeasure Review Panel, 2010-2011
• Appointed Member, NQF Health Information Technology Expert Panel (HITEP) Quality Data Set Workgroup, 2009
• Elected Co-chair, HL7 Clinical Interoperability Council, 2007‑2010